Accurx news and insights

With last week’s budget announcement, general practice is set to face a tough year. Here’s how Accurx can support practices in navigating these challenges, through our features and products that help streamline operations, enhance efficiency, and optimise patient access—all while managing financial constraints.

In 2022, Dr. Adam Cliffe and his team at Lockside Medical Centre turned to Accurx's total triage model to streamline operations, ease the burden on staff, and ultimately safeguard the practice’s future...

Pete Woodward, Strategic Manager, shares how total triage revolutionised his practice, cutting phone volume in half and elevating patient care through a fully equipped Accurx inbox. Discover why more and more practices are moving over to this model of care.

We’re pleased to announce that Humber Teaching NHS Foundation Trust has signed a three-year, Trust-wide partnership with Accurx. We’ll be working together to embed digital ways of operating across the Trust and implement transformatory service redesign, to optimise efficiencies across patient pathways, improving productivity and patient experience.

The total triage model has gained popularity over the years as an easier way to manage rising patient demand in primary care. We’ve heard a lot from GPs and administrators about the positive impact this is having on day-to-day workload, but how are patients responding to this change taking place across primary care? We sought to find out.

There is abundant waste and inefficiency in our current outpatient model, with high repetition and duplication of effort. This leads to a loss of staff productivity due to wasted time, and patient confusion in navigating their care. If we are to transform outpatient care and bring it into the 21st century, we should start with something as simple as fixing our communication. In this piece, I want to examine where there is room for improvement.