Case studies

Primary care

Faster patient screening for Pharmacy First

See how one pharmacy saved 2+ hours every week and reduced unnecessary appointments with faster information gathering.

Read this pharmacy-based story
Better service uptake at SG Barai Pharmacy

Prescriptions used to pile up and staff would struggle to reach patients at SG Barai Pharmacy. That all changed when the team discovering SMS messaging.

Read this pharmacy-based story
Halving waiting times at Ivy Medical Group

Since May 2023, the 6,700 patients of Ivy Medical Group in Nottingham have enjoyed shorter waiting times, improved access and a more responsive service.

Read their total triage case study
Collecting patient data quicker at Aire Valley

Since moving to total triage in early 2023, Aire Valley Surgery has offered a faster, more efficient service to their 14,500 patients in Leeds.

Get Aire Valley’s full story
Triaging at Brierley Medical Practice

Learn how one Barnsley-based practice used Patient Triage to cut phone queues, improve morale and reduce ‘unnecessary’ consultations.

Read about Brierley Medical Practice
Revolutionising triage at St Andrews

After moving to total triage, St Andrews Health Centre resolve 99% of patient requests within 48 hours, improving access and taking control of the 8am rush.

See how the practice did it
Enhancing patient access at Peel Hall

Since using Accurx for total triage, Peel Hall have cut calls by 24%  and now resolve 98% of patient requests within 48 hours – all while improving satisfaction levels.

Get the full story
Connecting pharmacies and practices in NHS South Yorkshire

See how community pharmacies in South Yorkshire used Accumail to send 5,452 blood pressure readings to local GP practices.

Learn more in the full case study
Reducing the 8am rush at Carshalton Fields

Carshalton Fields Surgery get 300 fewer calls a months since moving to total triage. Find out how they saved staff time with total triage.

Take a look at our case study
Improving hypertension management across SHAPE PCN

Learn how SHAPE PCN reduced the time coordinating care for hypertensive patients by 75%.

Get the full story
Speeding appointment booking up at Alexander House

See how Alexander House reduced call volumes and saved £100,000+ across their PCN.

Read Alexander House’s story
Maximising total triage at Meadowgreen

Today, Meadowgreen Health Centre resolve 95% of patient requests the day they’re received – while making huge cost savings.

Find out more about Meadowgreen

Secondary care

Saving time with video consultations

Accurx video consultations helping trust staff save time and support patients more effectively.

Find out more
Reducing DNAs with Patient Messaging

Our patient messaging is helping trusts to save time and money, while reducing DNA rates.

Find out more
Removing 22,000 patients from waiting lists at UHL

University Hospitals of Leicester (UHL) have used Accurx to remove 22,000 patients from their RTT list.

Find out more