Before Batch Self-Book, phones would be ringing off the hook. Patients would experience waiting times of 45 minutes and queue outside to book their flu vaccination.
Invite patients to Self-Book consultations and routine tests straight into their clinical appointment book
Get patients booked in for vaccinations (flu, COVID and shingles) quickly, without unnecessary admin time
Improve uptake of health checks, raising QOF scores to secure greater funding in the future
It makes life easier for the reception team as patients are far less frustrated when trying to get through for urgent health matters.
to practice phone lines, making receptionists’ lives easier
delivered and increased uptake of smear tests, with empty slots filled at late notice
estimated over three years in productivity, QOF/IIF incentives across the PCN
Accurx is the most user-friendly piece of kit that we have. The time saved with sending out Self-Book links is incredible. The clinicians are really happy with it. Patients love it. Our Patient Participation group have all fed back positively. It gives them the flexibility of looking at a selection of convenient times. They’re not then sitting on the phone waiting to get through.