Accurx for primary care

Optimise every workflow for better patient access

Get the only all-in-one toolkit for digital communication, 
that’s quick to pick up and easy to use

Get started


of GPs would recommend Accurx to other healthcare professionals


of practices procured directly after losing access to Accurx through one ICB


customer satisfaction rating for our wonderful Support Team

Time management might seem easy.
But it rarely is in practice.

In this day and age, healthcare professionals shouldn't have to lose precious time and energy to issues that are easily solved with technology.

Time to optimise your workflows, speed up admin
and end the overwhelm.

Accurx: the only all-in-one toolkit for digital communication, that's quick to pick up and easy to use

We’ve completely recreated the way that we consult. We now resolve 99% of patient requests within 48 hours and get back to patient requests within 30 minutes on average. All demand gets funnelled into one inbox which lets us triage from one list. It's revolutionary.
Dr Osman Bhatti, Clinical IT Lead (CCIO) for North East
London and GP at St Andrews Health Centre
Read St Andrews’ case study about total triage

Save time when booking appointments

With our Booking products, you can invite an individual or group of patients to self-book an appointment in just a few clicks.

  • Save time, reduce calls and improve patient and staff morale.
  • Automate your booking process, with our full integration.
  • 100% of practices said Self-Book was critical to achieving QOF targets this year. Find out more.
Get started with Booking

In an independent evaluation of Self-Book...

100% of practices said Self-Book was critical to achieving QOF targets this year

100% of staff interviewed said they would recommend Self-Book to other practices

84% of patients found Self-Book easy to use and most would recommend the service to friends

Staff reported that Self-Book had reduced stress, boosted morale and improved job satisfaction

Quickly collect patient information

Gather the information you need with patient questionnaires, so your team can screen and monitor patients at pace.

  • Collect simple, structured responses to medical and administrative questionnaires.
  • Save replies to the patient record and speed up QOF work.
  • Customise questionnaires or draw from over 30 templates.
Explore patient questionnaires
It was godsend when we started using patient questionnaires. We could just save responses straight in the patient record and it pushed QOF rates up. By sending out questionnaires to monitor patient blood pressure, we’ll prevent an estimated 180 strokes and 120 heart attacks over the next 5 years.
Charlotte East, Care Coordinator, NHS Kent and Medway

Find and contact any NHS professional

Use Accumail to contact NHS staff across the system, and save clinical conversations securely and quickly to patient records.

  • Find reliable, in-use contact details for staff across the NHS.
  • Take the system-hopping out cross care communication, recording clinical conversations on the EPR.
  • Manage inbound as a team with one shared inbox.
Learn more about Accumail

Make life easier with SMS messaging

The foundation of Accurx’s toolkit – see how SMS messaging can save your team time, stress and productivity.

  • Send patients individual and batch SMS messages.
  • Free up clinical capacity, by resolving many patient requests remotely.
  • Cut phone queues and improve patient satisfaction with a more responsive service.
It is brilliant! The power to communicate with patients via SMS is invaluable. They may not answer their phone but they almost always respond to a text.
Liz, GP Partner, Buckinghamshire, Oxfordshire And Berkshire West ICB

Quick to pick up and easy to use

Set up in less than two minutes
NHS approved digital supplier
Used by over 98% of GP practices

It starts with a plan

With three different packages to choose from, you can find the right option for your team.


The core package for patient messaging, preferred by over 80% of practices.


Simple online consultation and messaging tools for effective digital-first primary care.


The GPs preferred, all-in-one toolkit for Modern General Practice Access.