Improving your experience as a patient.

Not sure what ‘Accurx’ is? Don’t worry, we’re an NHS-approved software provider, chosen by 98% of GP practices in England.

Healthcare professionals use our communication software to contact their patients via SMS, email and the NHS App – all to give you better access to care.

Patient and doctor connect by phone, together with other healthcare workers.

Who we are

We're a health technology company.

We always encrypt your data and never sell it.

We take data protection very seriously.

We’re a partner to the NHS and meet their security standards.

We're certified by Cyber Essentials Plus.

We’re on Crown Commercial Service's G-Cloud 13 framework.

What you can do with Accurx

Here are some of the things you can do to with Accurx, if your healthcare team uses our software.

Complete questionnaires from health professionals, to help collect info from you easily.

Learn more about patient questionnaires

Send a request to your GP practice, and avoid long phone-queues.

Find out more about sending a request to your GP

Reply to SMS messages from your caregiver to communicate quickly and conveniently.

Give clinicians access to your GP record, to give those caring for you have all the vital info.

Discover why this is needed and how it can improve your care

Self-book your GP appointment, leaving booking calls behind.

Find out how to self-book appointments with your GP

Receive video calls one-to-one with your caregiver and avoid unnecessary travel.

Why we exist

Since 2016, Accurx has built software to help patients and NHS professionals communicate.

As well as supporting your healthcare providers, Accurx saves you from chasing test results, repeating medical info and having back-and-forth phone calls. Instead, you can focus on what matters: your health.

Smiling people and crowd of casually dressed workers in a modern office watching a speaker.

Chat to one of our team

Get in touch with a member of our team by clicking the speech bubble in the bottom right of your screen. If you have other access needs you can also read this useful article in our help centre.

Big numbers and kind words...

350,000+ NHS users, across the whole system

Accurx allows me to feed back about results, enquire about symptoms and generally improve communication between me and my patients.

Victoria, GP Partner, Bristol and South Gloucestershire

2/3 of GPs define Accurx as ‘critical to my practice’

Accurx has been a total game-changer this flu season. We have literally saved hours of time contacting and booking patients in.

Nikki, Practice Manager, Somerset

30m vaccinations for flu and COVID booked via Accurx

The software has been a godsend to us. We no longer spend hours phoning patients with their appointment details.

Beth, Clinic Coordinator, Northamptonshire

Frequently asked questions

What do you do?

We build software that makes it easier for healthcare staff to communicate with you and each other.

What data standards do you follow?

We meet the highest security standards, as set by NHS bodies and the UK Government.

Who sees my data?

We have strict requirements on who can use our software, to make sure the only people accessing your information are those providing you with care.

Do you sell my data?

No. We would never do this. We’re all about supporting NHS staff to care for you - that's what we want to be paid for.

How do you protect data?

We transmit and store data in encrypted form. This means nobody else can read it without the right credentials.

Not answered your question?

For more details on our security practices, find out more here.

Check out our security page

Mobile phone made to look like padlock, with fingerprint, patient info card and separate lock around it.