Transform Gastroenterology Services with Accurx

Less admin. More clinical time. Better patient care.

From overflowing IBD helplines and missed Hepatitis B reviews to packed clinics and growing patient demand, Gastroenterology services across the NHS are under pressure. But many appointments and follow-ups don’t need to happen at all and Accurx helps you tackle this head-on with a proven model: remove unnecessary activity, convert appointments to messaging, and streamline what matters.

1. Remove unnecessary activity

Not every appointment needs to happen. Let’s stop booking them when they don’t.

Validate follow-ups and empower patients to contact the service when they need to, instead of booking routine reviews by default. This can be done by using Accurx’s Patient Triage and batch messaging tools.

What Gastroenterology teams are seeing:

  • One service saw an 80% increase in IBD nurse capacity after switching overwhelmed helplines to Accurx's Patient Triage, giving patients a direct digital route to the right support when they need it.
  • 45 A&E attendances avoided per week by giving IBD patients faster access to advice for flare-ups, reducing delays and improving safety.
  • In Upper GI cancer pathways, pre-triaging patients before appointments led to an almost 30% increase in discharges after the first MDT, cutting unnecessary follow-ups and freeing up appointments for those who need them most.

80% increase in IBD nurse capacity

Patients feel reassured and we’re no longer firefighting calls all day.

IBD Nurse Specialist, NHS

We can now prioritise patients with the most urgent need without delay.

Consultant Gastroenterologist, NHS

2. Convert appointments to messaging

Replace routine reviews with quick, safe digital comms to free up clinic capacity.

With two-way messaging and clinical questionnaires, you can manage stable conditions and routine follow-ups without face-to-face or telephone appointments, saving time and improving access.

What Gastroenterology teams are seeing:

  • One nurse-led clinic for Chronic Hepatitis B used Accurx digital screening questionnaires and asynchronous reviews to replace routine face-to-face checks. 40% of patients didn’t require an appointment, reducing DNAs and unnecessary travel.
  • Teams now use Accurx messaging to send blood test reminders, share imaging results, and provide self-management advice, all without a phone call.
  • Services supporting IBS and functional bowel disorders are using Accurx to collect patient histories and symptom scores ahead of appointments, making each contact more efficient and targeted.

40% of patients didn’t require an appointment

It’s safer, faster, and patients are more engaged in their own care.

Hepatology Nurse, NHS

We no longer need to call every patient just to say their results are fine.

Gastroenterology Consultant, NHS

3. Streamline what matters

When appointments do need to happen, make every second count.

Use AI-powered Scribe to focus fully on your patient while Scribe captures the detail in a structured clinical note. Save time and automatically generate patient, GP and referral letters without typing or dictation. Keep everyone in the loop by instantly and securely sharing summaries and letters with patients and GPs.

What NHS Gastroenterology teams are saying:

This is honestly better than what I can do - I'm sitting there in these long consultations writing notes and I miss stuff. This just gets the right detail.

Registrar, NHS

Ready-to-use clinical content

Built by NHS Gastroenterology teams, Accurx comes pre-loaded with evidence-based templates and questionnaires so you can spend less time writing and more time with patients.
Use or customise templates like:
  • IBD Review (with IBD-Control-8)
  • IBD Flare Triage
  • IBS Symptom Severity Scale
  • Endoscopy Health Assessment
  • Functional Gastro History
  • Gastroenterology History
  • Coeliac Disease Review
  • FODMAP Diet Baseline
Everything you need to monitor patients, detect flare-ups early, and personalise care. You can also create your own custom questionnaires in a matter of minutes!

Proven. Practical. Built with Gastro Teams.

From IBD to Hepatitis B, NHS Gastroenterology teams are already seeing the benefits: shorter waiting times, fewer unnecessary appointments, and better patient experience.
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