are resolved within 48 hours
since switching to total triage
find Patient Triage easy to use
Accurx has been priceless in improving communication between patients and our staff. This expedites the patient journey through primary care by them getting the care they need quicker. If you want to improve your metrics and patient experience and reduce pressures on your staff then do this.
Accurx is very useful for creating our own templates with specific links to websites we use frequently e.g. Asthma UK, Oxford Vaccine Group and cervical screening websites.
It saves time to message patients with results or arrange appointments without needing to phone, and saves patients from calling back in.
I use Accurx frequently to message patients, and find it a quick, effective and reliable method of communication. Patients also seem to find it easy to use and appear satisfied with the ways we've implemented it into our service provision.
I'm a big fan of accurx. I find it really useful for texting patients information, whether about their medication, negative results, reminders or how to book an appointment. It's helpful when doing routine prescribing and you can ask a patient to reply with a photo if need be. It definitely makes life easier.