We simply chose a date to go live, sat down with all the team and stepped through one or two tests. Because it [Accurx] is such an easy system, it didn’t really require more than that. We were surprised actually at how easy it was to use.
Quickly triage patients based on their clinical need – before scheduling any appointments.
Allow patients to send medical and admin requests via a simple web link, helping capture all the necessary information.
Submit patient requests on behalf of patients, funnelling these all into one shared inbox.
received by the Surgery since switching to total triage
has saved time, reduced admin and eased pressures on staff
ensures patient requests are prioritised based on clinical need
Learning the new system was as easy as learning how to use WhatsApp. I absolutely love it. It is a lot more organised. Now all the patients have their own notes. You can see the dates and it is tidy.