Transform Trauma & Orthopaedics Services with Accurx

Reduce pressure. Improve care. Free up clinical time.

T&O teams across the NHS are facing long waiting lists, overloaded clinics, and rising demand. From arthroplasty surgery, fracture clinics and spinal injections, T&O teams across the NHS are facing long waiting lists, overloaded clinics and rising demand. Accurx helps you to tackle this head-on with a proven model: remove unnecessary activity, convert appointments to messaging, and streamline what matters.

1. Remove unnecessary appointments

Not every appointment needs to happen. Let’s stop booking them when they don’t.

Validate follow-ups and empower patients to contact the service when they need to, instead of booking routine reviews by default. This can be done by using Accurx’s Patient Triage and batch messaging tools.

What T&O teams are seeing:

  • One team removed three quarters of their patients from their overdue follow-up list within days using a single batch message asking them if they still needed their appointment.
  • A spinal team checked in with patients 2 weeks before their appointment to ask the same thing and over 10% no longer needed it and were moved to PIFU.
  • Digital PIFU rollout showed that less than 5% of patients reactivated with a clinical query, giving teams confidence to reduce unnecessary follow-ups.

We validated the list in two days. The clinics are now reserved for people who actually need them.

T&O Service Manager, NHS

2. Convert appointments to messaging

Replace routine reviews with quick, safe digital comms to free up clinic capacity.

Use two-way messaging and questionnaires to manage follow-ups without booking time-consuming phone or face-to-face appointments, freeing up your clinic slots.

What T&O teams are seeing:

  • Over 50% of spinal injection follow-up calls were avoided using a digital questionnaire.
  • 22% increase in clinic capacity after switching arthroplasty reviews to digital questionnaires.
  • 35% increase in fracture clinic capacity after patients were safely triaged and managed digitally.

35% increase in fracture clinic capacity

The time savings are real - patients are getting answers faster and we're using appointments where they matter.

T&O Consultant, NHS

3. Streamline what matters

When appointments do happen, make every second count.

Use AI-powered Scribe to focus fully on your patient while Scribe captures the detail in a structured clinical note. Save time and automatically generate patient, GP and referral letters without typing or dictation. Keep everyone in the loop by instantly and securely sharing summaries and letters with patients and GPs.

What NHS T&O teams are saying:

It’s saving me hours a week on clinic letters.

T&O Consultant, NHS

So clever - much better than I could even write it!

Nurse, NHS

Ready-to-use clinical content

Accurx includes gold-standard templates for MSK and Orthopaedics designed with clinicians, ready to send in seconds.
Includes:
  • Oxford Hip, Knee, and Shoulder Scores
  • QuickDASH
  • Simple Shoulder Test
  • Knee Arthroplasty Review
  • Versus Arthritis MSK-HQ
You can also use custom questionnaires to create your own content in a matter of minutes!

Built with T&O Teams. Proven in Practice.

From injections to fractures to joint replacements, Accurx is helping NHS T&O teams deliver faster, safer, more efficient care.
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Accurx has improved patient pathways… These new pathways have now become an integral part of our practice.

Clinical Director, T&O, SWBH