At Accurx, we have a robust framework that follows information security and governance best practices and underpins the security of all our product capabilities. The Accurx Scribe feature within the Accurx app is fully assured to ISO 27001:2022 standards, UK Cyber Essentials, and the NHS DSP Toolkit. We rigorously align with guidance from NHS England and the UK’s National Cyber Security Centre, to give NHS organisations complete confidence that the data relating to their patients is secure with us. To safeguard sensitive information, the Accurx app applies robust encryption mechanisms for both data at rest and data in transit, adhering to industry and NHS security standards. The app is designed to avoid local storage of any patient personal data or clinical content. Locally persisted data is limited to non-sensitive configuration data and user-specific metadata, such as authentication tokens and workspace associations. You can read more about the security of the Accurx app here.
We're unifying our products under one name and one app experience. This helps us bring new features to you faster and keeps things simple.
Yes, this feature isn’t changing. You will still have access to the directory if you are a secondary care user.
Yes, your colleagues can see when you're viewing a message or triage request. This helps avoid any duplicate replies. It’s part of our collaborative working feature, so you can see what others are working on in both Accurx Desktop and Accurx Web.