Security & IG
Resource Centre


If you know what you're looking for when it comes to security, privacy and information governance, this page should help you find it.

Here, we collect all the key documents about our product and what we do with data.


Our information governance documents set out the promises we make about data, the agreements we have in place, and how we comply with the relevant laws and NHS rules and guidance.


Our security credentials show the way that keep those promises, keep our systems secure, and keep your data safe.

As part of our commitment to transparency, we have decided to publish our submission to the Data Security and Protection Toolkit in full. On the official website you cannot see the actual submission. We're proud of ours and wanted to share it with you. You can find it here.

📃 Policies and Agreements
✅Data Privacy Impact Assessments (DPIAs)

When using accuRx, it is up to the data controller (your organisation) to complete a DPIA. As a data processor, we cannot complete it for you. However, to be as helpful as we can, we have filled in the key parts of DPIA Templates for:

🔒 Security and Privacy Credentials
👋 Support

You can find more detailed information and support articles about the way we use data in our software in our dedicated support centre.


These cover our platform:

  • Chain (our product used by GPs)

  • Fleming (our product used by hospitals and other providers)

And articles about features of: