Every day, NHS patients and healthcare professionals trust Accurx with very sensitive data. This brings an incredible responsibility - and one that we take incredibly seriously.
Our software aims to make patients healthier and healthcare staff happier. But that's only possible if you understand what data we process, why we process it and how it's used. It's not enough to ask you to trust us, we have to show that we are trustworthy.
Whatever your involvement in healthcare, below you can find out more about our data security and privacy policies. If you have a specific question in mind, you can also skip to our FAQs below.
We encrypt all data, both when it is stored and when it is sent. That means the only people who can access it are you, your healthcare professional and anyone you authorise.
We’re passionate about listening to our users and are currently developing a patient panel to shape decisions on new technologies and data use.
We make sure the people who use our systems are the same professionals you trust to care for you. They must have verified NHS credentials.
All Accurx staff complete security and information governance training when starting. We’re always monitoring our team’s understanding of data security to ensure best practice.
We sometimes work with other organisations, for example, to store data securely in the cloud. Only those who meet our high standards become our partners.
Everything we do with data is to improve people's health. All business decisions are guided by our mission and the NHS code of conduct for data-driven technology.