Accurx User Conference 2024 highlights

On Wednesday, 17th April we hosted a day of engaging workshops, interactive sessions, insightful talks and debates led by Accurx users.

At a glance


primary care professionals  from across the country


insightful sessions led by users


of surveyed attendees ‘liked’ or ‘loved’ the event

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Plus, our speakers recently shared their conference presentations there, so go and take a look!

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Follow up events

Book a total triage call with one of our GP ambassadors

Learn a better way to manage patient demand with advice, support and guidance straight from GP practices operating a total triage model of care.

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Deep dive into your inbox with the team that built it

View a demo, ask questions, and discover how your inbox offers: faster navigation, improved performance and quicker feature updates.
Join us, 12pm on Wednesday 29th May

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So many ideas and so much support. Not been to such an inspiring day for a long time.
Thank you Accurx and Jacob for an inspiring day! We appreciate the innovation and focus on communication - you really care.Your values shine through all you do.
Great final session at Accurx’s User Conference with Nikita Kanani looking at leadership lessons.
Excellent day, and really informative. Great to see some of the fantastic work other practices are doing, using Accurx. Thank you!

Looking back to the day...

Once we had a look at Accurx, we realised it’s just really easy to use. [Since moving to total triage] the reception team feel happier coming into work because they don't have to say that there aren’t any appointments any more. Managing patient requests is way easier.

Mel, Practice Manager, Ivy Medical Group

Every Accurx user has their own story

Read how other professionals used our simple software to transform their practice, improving staff morale, patient satisfaction and reducing the time taken to hit practice targets.
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The 2024 event programme:


Room 1

Room 2

9am - 10am

Breakfast & registration

10am - 10.30am
Jacob Haddad: Welcome to the Accurx User Conference
10.30am - 11am
Dr Satya Raghuvanshi: The Accurx Community
11am - 12pm
Liz Cross: How tech enables every role in the surgery
11am - 12pm
Dr Dave Triska: Long-Term condition management in a digital world
11am - 12pm
Bex Cottey: From technophobe to techno geek: Our practice’s journey
12pm - 1pm
Dr Johan Byran: Empowering long-term condition management: Harnessing Accurx & exploring Accumail's potential
12pm - 1pm
Dr Nat Martin and Dr Jess Airey: Implementing Total Triage in a semi-rural practice: Marrying the gap between demand and provision
12pm - 1pm
Dr Adam Cliffe: Unlocking the financial benefits of Total Triage
1pm - 2pm


2pm - 3pm
Dr Osman Bhatti & Dr Selvaseelan Selvarajah: Our practice’s step-by-step journey to Total Triage
2pm - 3pm
Dr Frances Baawuah: Proactive care for hard to reach patients
2pm - 3pm
Dr Fari Ahmad & Dr Amar Ahmed: Digital excellence: Transforming 
the patient experience
3pm - 3.30pm
Accurx: What’s coming with Donnie Belfon and Maya Chaldecott, 
Product Managers
3.30pm - 4pm

Coffee break

4pm - 4.30pm
AI and automation in primary 
care with Dr Satya Raghuvanshi, 
Dr Osman Bhatti, Dr Emily Ridley-Fink & Dr Annabelle Painter
4.30pm - 5pm
Fireside chat: Leadership Lessons with Dr Nikki Kanani
5pm - 6pm

Drinks & networking

Room 1
Room 2