Accurx news and insights

We’re pleased to announce that George Eliot Hospital has signed a Trust-wide partnership with Accurx to tackle elective recovery and transform outpatients, including waiting list validation across all services and transforming cancer pathways.

This week, we launched a commitment to help 1,000 GP surgeries tackle the 8am phone rush by implementing a Modern General Practice Access model by early 2024. The commitment is part of our 5-point plan to help primary care more easily manage demand and improve access, detailed in our new report - ‘A Blueprint for Recovering Access’.

Missed appointments still remain a systemic issue that leaves thousands of appointments wasted each year, and holds back elective recovery efforts for trusts. Reducing them is therefore essential to ensuring that patients on the waiting list can be seen more quickly. But why do so many patients miss their hospital appointments?

We recently visited St Andrews Health Centre in east London to catch up with GP partner and Accurx user Dr Selvaseelan Selvarajah. We asked Selva how practices can move to a total triage model in line with NHS guidance, all while meeting the needs of patients and staff.

The team at Wilmslow Health Centre recently gave their reflections on their total triage system and how it has positively impacted the practice.

Reducing unnecessary appointments is the single biggest thing that needs to be addressed in the way hospitals are managing outpatients, if they are ever going to achieve full elective recovery and increase hospital capacity. Here are three ways I've seen it done successfully.