Chain SMS Features

The main features of Chain are as follows:

  • Personalised SMS messaging

  • Messages saved to the patient record

  • A library of preset message templates

  • Ability to create your own templates for messages

  • NHS.UK advice links

  • SMS Delivery Status tracking & notifications

  • Practice usage tracking

  • Live in-office support chat and phone line

Unlockable Features

Chain SMS is completely free to practices. There are a couple of extra features you can unlock by either getting more of your practice staff up and running, or by getting your CCG to support accuRx in your area:
Practice Sender ID
Allows you to change the name the text messages appear from (i.e. from accuRx to your practice name). You can see how to do this here
🔐 How to unlock: 10 users at your practice have sent 5 texts each. This feature will then switch on automatically. To track your users and texts sent click on your toolbar menu, go to "Manage Practice" and click "Team Usage". 
Pathways
This lets you send a schedule of delayed messages.
🔐 How to unlock: Your CCG will need to be funding text messages sent by your practice via their existing SMS contract. We're a small team, so will need you to help champion this with the CCG. For more info on how you can do this, please click here.